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Comprehensive In-Home Assessment

Gray Matters begins with a thorough, in-person assessment that looks beyond symptoms to the full picture—health, environment, safety, and family dynamics. Every plan is tailored, actionable, and designed to evolve with your needs.

Services May Include:

  • Home safety and risk evaluation

  • Medication and cognitive review

  • Emotional and relational insight

  • Recommendations and clear next steps

Ongoing Care Management

Gray Matters becomes your consistent point of contact—coordinating care, advocating in every setting, and ensuring that no detail is overlooked. You gain peace of mind, knowing someone with experience is fully in your corner.

Services May Include:

  • Scheduling and attending medical visits

  • Coordinating home care or therapies

  • Routine wellness check-ins

  • Emergency/crisis response

Healthcare Advocacy

Medical systems can be overwhelming. Gray Matters helps families ask the right questions, understand complex decisions, and stand firm in moments that matter. Every voice is heard. Every concern is addressed.

Services May Include:

  • Accompaniment to doctor visits

  • Reviewing and explaining diagnoses or treatments

  • Coordinating across care teams

  • Clarifying care goals and options

Transition Support

From hospital discharge to long-term housing changes, Gray Matters handles the details that often derail progress. Transitions are approached with grace, clarity, and a focus on protecting comfort and dignity.

Services May Include:

  • Discharge and relocation planning

  • Assisted living and memory care placement

  • Environment preparation and move-in oversight

  • Facility/provider coordination

Family Coaching & Decision Support

Family dynamics are layered and emotional. Gray Matters facilitates honest conversations, diffuses tension, and helps everyone move forward with shared goals and mutual respect.

Services May Include:

  • Family meeting facilitation

  • Coaching during major decisions

  • Mediation and role clarification

  • Long-term planning guidance

End-of-Life Planning & Support

In life’s final chapter, Gray Matters is a steady hand. The team offers grounded support, spiritual presence, and compassionate advocacy so that every choice honors both the individual and their family’s values.

Services May Include:

  • Hospice support and coordination

  • Advance directive conversations

  • Emotional and spiritual care

  • Legacy and remembrance planning
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Testimonials

Gabriela Cadena

Jill Piazzi is an incredible professional source of information and compassion. When a loved one is sick and/or suddenly has a mobility issue, it's hard to know what to do to help them. I felt overwhelmed and navigating the medical benefits arena was a lot. Thanks to her extension network and knowledge, our family created and implemented a plan of action with her care team. As a result, my loved one enjoyed a higher quality of life and health. Don't hesitate to contact Jill, you don't have to face this alone. The increased peace of mind is invaluable

Tucker Hiatt

I cannot overstate the quality and diligence of Jill Piazzi's care for my ailing stepmother, Paulette. For over five years, Jill (as "Gray Matters") consistently demonstrated her expertise in elder care. When Paulette was merely "challenging," Jill offered sage advice. But as Paulette's dementia advanced, Jill oversaw every aspect of her care. Jill's phenomenal understanding of -- and extensive experience with -- dementia patients was crucial. But it was Jill's wisdom-tempered lovingkindness that has made her (by far) the single most important person in the last years of Paulette's life. Paulette continues to be comfortable and, as possible, to enjoy life, but she cannot express "gratitude." On the other hand, *I* will be grateful to Jill Piazzi for the rest of MY life.

Darinka Hudson

Every time I call Jill she answers the phone, and helps me in any way she can. She has been such a wonderful resource, and has shown compassion with eagerness to help. Jill even drove to see my Dad and me when we were in emergency! Thank you Jill

DeeDee Blackford

Jill is amazing and I believe puts her whole heart and devoted into helping those in care. She stays on top of issues and communicates very well.